Custom reports have saved me hours and turned a tedious payroll submission into a simple, efficient and comfortable process. I access custom reports for specific Pay Periods and easily transfer the data to my ADP EasyPay payroll worksheet. All employees post their hours in NetSuite’s Weekly Time Tracking where they indicate hours for Holidays, Vacations, and Sick/Personal time off from work (Paid Time-Off Report). Read more »

This last month Blue Tent launched a new client program. We need to show our clients more ROI and more personal attention. The hard question is how do you decide which  customers get the limited attention time you have?

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As April 15th passes by and we are all pushed to either file extension on our tax commitments or do your final filing, I thought I would share a story about our Vice President of Operations. As many of us know in business the nightmare of consistent systems can spell the end of your efficiency and effectiveness. Many of you know that I am a big user of Netsuite Software and a big fan, but I think the story of our accounting practices rubbing off on our production team is telling. Read more »

This last week Blue Tent Marketing had our final meeting with our CPA to wrap up the 2009 end of year tax picture. I would assume many of you are at that point in the year as well. Both my CPA and I laughed at the nightmare of the old days of doing business when we used to have to send him a back up Quick Books file…..then NOT work on it for a few days while he got everything he needed from our business records. Read more »

Last week I posted that Blue Tent Marketing was moving all of our company email hosting to Google Apps. After a week into the transition we have been quite happy. Anytime you more email and you mess with peoples mobile devices, you can have frustration. I am wondering if anyone has taken the next step to a direct tie from Google Apps into the Netsuite cloud?  If you have I would love to know how things are going for your company. I think I am going to have my IT people start the process of the set up later this spring. Check back here and Ill keep you all posted. Read more »

I saw this week that Netsuite is moving toward a tighter integration with Google Apps. This news was of interest to me as Blue Tent Marketing is moving all of our 35 employees to Google Apps this week. As a company we are always looking to avoid the nightmares of software and application changes and this move seems like a natural one for us. We have spent the better part of the last six months getting our Netsuite tuned up very very tight. Our CRM functions are going so well, our financial reports and accounting, nailed.....our projects, on track. Read more »

It seems that 2010 is the year that many small to mid sized businesses are getting serious about getting their ducks in a row with SaaS. No doubt 2009 was a tough year, but it also shows us what business software can do to help optimize and organize your business. We saw business still happen and it did so because people worked more effectively and efficiently. What is the best way to avoid the nightmare of under utilized resources? What is the best way for me to know what segments of my business are operating at full capacity? Read more »

I was talking to a customer the other day about Netsuite and we both remarked how incredible it was to be able to stay connected to our business even when we on the road or out of the office. The ability to have true enterprise level business software available when you're away from the office has many many benefits. Here are a few of my top - "why I love remote access"

- I have real time access to sales pipe line. In my role I come in and help our sales representatives. This is big, we know all know 2010 is about sales! Read more »

This year more than any in the past ten years, it's going to be so important to have a tight and workable customer service program. In 2009 Blue Tent went through a restructure that allowed our employees to leverage Netsuite more than ever to help with the day in / day out customer service needs. I thought it was interesting to find that many of our employees had many different descriptions of what customer service is and how we should operate. This makes sense. Someone in accounting may see customer service as having quick access to a Read more »

As I posted last week our end of year accounting has been significantly helped by our full transition to Netsuite. Our in house bookkeeping team has been able to work with our CPA to close our 2009 faster than I can ever remember. The ability to access netsuite over the Internet from any location has helped us steer away from the on site meetings, long drawn out conversations and has allowed us to do our CPA and bookkeeping work. A few things that I have noticed this year as opposed Read more »