RMS has been with Netsuite for almost 7 years.  As we've watched the software grow and evolve, we have incorporated virtually every feature and module the product has to offer. I can honestly say I’ve never been more impressed with a software application (including our own which is widely considered the best in the industry we service).

When we first joined the Netsuite family (it was originally called Netledger) we were running our business using Upshot.com for Sales Force Automation, a system we wrote in house for case management, Peachtree for Accounting, Outlook for CRM and a couple of other systems for specific processes related to our niche. Nothing was integrated and with employees in different parts of the country, communications was a nightmare.

Today we have one solution – Netsuite. We would need at least 8 additional administrative staff without Netsuite and we still wouldn’t be able to do the things we do today. Not only is the product exceptional – it is easy to use, extremely reliable, and easily customizable — the online help and customer service are terrific.