It seems that 2010 is the year that many small to mid sized businesses are getting serious about getting their ducks in a row with SaaS. No doubt 2009 was a tough year, but it also shows us what business software can do to help optimize and organize your business. We saw business still happen and it did so because people worked more effectively and efficiently. What is the best way to avoid the nightmare of under utilized resources? What is the best way for me to know what segments of my business are operating at full capacity? These have been questions that have dogged owners and investors for years. I know at Blue Tent we have always looked at ourbusiness units - our web design team - our search engine optimization team - our email marketing team and our account services teams to see which segments produce the most revenue. It was always easy to see the top line revenue, but now with Netsuite, we can see how each line of business effects the others. This insight is only possible because of our full commitment to project management software and accounting software working in coordination. Good luck with your 2010 and let's make it a point to put those old software nightmares behind us!